Jobs

Sales Associate (Commission)

Store: Sears
Type: Part Time
Contact:

apply on-line or see store for details


JOB DESCRIPTION: The Sales Associate (Commission) is responsible for: selling and servicing customers in one or more departments, including Home Appliances and Footwear; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is 100% commission; however, the compensation structure may vary by department or store.

RESPONSIBLITIES:

• Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions

• Consistently meets or exceeds associate performance standards

• Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store

• Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs

• Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities)

• Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures

• Completes required training in the expected timeframe, and participates in ongoing learning opportunities

• Partners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)

• Maintains merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments (and ad set up/take down for associates in Home Appliances, Fine Jewelry and Footwear; pad set up for associates in Home Improvement)

• Uses basic internet navigation to access and print information and reports

• Performs other duties as assigned

• Basic reading, arithmetic, writing and oral communication skills

Hours

Week of Aug 31–Sep 6
  • Monday, August 31
    10:00 AM - 09:00 PM
  • Tuesday, September 1
    10:00 AM - 09:00 PM
  • Wednesday, September 2
    10:00 AM - 09:00 PM
  • Thursday, September 3
    10:00 AM - 09:00 PM
  • Friday, September 4
    10:00 AM - 09:00 PM
  • Saturday, September 5
    10:00 AM - 09:00 PM
  • Sunday, September 6
    12:00 PM - 06:00 PM